Last Updated: November 21, 2024

Henderson Electrical Heating & Air LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: www.hendersonelectrical.net (the "Site") and interact with its features, including forms and CAPTCHA verification.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our Site, such as through forms or when submitting inquiries. This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you provide through forms

Additionally, we use CAPTCHA technology (such as Google reCAPTCHA) to verify that users submitting forms are human and to protect against spam or fraudulent activity. CAPTCHA collects information such as IP addresses and device information for security purposes.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to inquiries and provide customer support
• To process transactions or requests you have made
• To improve the functionality and security of the Site
• To verify the integrity of form submissions using CAPTCHA

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, please understand that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who help operate our Site and process your requests (e.g., hosting providers or email services). These third parties are obligated to use your information only for the purposes we specify and are required to safeguard your data.
• If required by law, to comply with legal obligations or protect the rights, property, or safety of hendersonelectrical.net, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. These technologies may collect non-personal information, such as browser type, language preferences, and site usage patterns. You can control the use of cookies through your browser settings, but disabling cookies may affect some functionality of the Site.

6. Third-Party Services (Including CAPTCHA)

We may use third-party services, such as CAPTCHA (e.g., Google reCAPTCHA), to verify that form submissions are made by humans and to prevent bots or spam. CAPTCHA may collect personal information, such as IP addresses and device information, for security purposes. Please review the privacy policies of these third-party services for more details on how they collect and use your information.

• Google reCAPTCHA Privacy Policy

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request the deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt-out of marketing communications by following the unsubscribe instructions in emails we send you.

To exercise any of these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

mhenderson@hendersonelectrical.net